20+ Best Alternatives to Cresta in 2026
Generative AI for the contact center
Looking for an alternative to Cresta? Below are 20 AI startups working in the same space — ranked by our Neuron score so the most credible options come first. Each card shows what makes the tool a viable substitute, pricing signals, and funding stage.
- 1View alternative →
Sierra
$2.2BConversational AI agents for every business
Why it's similar: Shares categories with Cresta — AI Chatbots, AI Customer Support.
💵 Enterprise · Contact sales
- 2View alternative →
Decagon
$546MAI agents that actually solve customer problems
Why it's similar: Shares categories with Cresta — AI Chatbots, AI Customer Support.
💵 Enterprise · Contact sales
- 3View alternative →
Toma
$21MAI voice agents for car dealerships
Why it's similar: Shares categories with Cresta — AI Sales, AI Customer Support.
💵 Enterprise · Contact sales
- 4View alternative →
DRUID AI
$75MEnterprise agentic AI platform for conversational customer and employee service
Why it's similar: Shares categories with Cresta — AI Chatbots, AI Customer Support.
💵 Free
- 5View alternative →
Yellow.ai
$102.2MTransform CX & EX with Yellow.ai’s Agentic AI platform to autonomously drive human-like conversations at scale.
Why it's similar: Shares categories with Cresta — AI Chatbots, AI Customer Support.
💵 Enterprise · Contact sales
- 6View alternative →
Rep AI
$10MConversational AI sales concierge for Shopify brands
Why it's similar: Shares categories with Cresta — AI Chatbots, AI Customer Support.
💵 Free trial · From $79/mo
- 7View alternative →
Gleen AI
$4.9MHallucination-resistant generative AI customer support agent
Why it's similar: Shares categories with Cresta — AI Chatbots, AI Customer Support.
💵 Free
- 8View alternative →
aiOla
$58MEnterprise voice AI for noisy, jargon-heavy field operations
Why it's similar: Shares categories with Cresta — AI Sales, AI Customer Support.
💵 Enterprise · Contact sales
- 9View alternative →
chatlyn
$8.6MThe AI brain for global hotel operations
Why it's similar: Shares categories with Cresta — AI Chatbots, AI Customer Support.
💵 Free
- 10View alternative →
Chatbase
$3MCustom AI chatbots trained on your data.
Why it's similar: Shares categories with Cresta — AI Chatbots, AI Customer Support.
💵 Free · From $19/mo
- 11View alternative →
Ada
$190.9MAI customer service automation platform
Why it's similar: Shares categories with Cresta — AI Chatbots, AI Customer Support.
💵 Enterprise · From $30000/mo
- 12View alternative →
Voiceflow
$35MBuild, launch, and scale advanced AI agents for support, lead generation, and beyond without code.
Why it's similar: Shares categories with Cresta — AI Chatbots, AI Customer Support.
💵 Free
- 13View alternative →
Kore.ai
$223MConversational AI for enterprise customer experience
Why it's similar: Shares categories with Cresta — AI Chatbots, AI Customer Support.
💵 Enterprise · Contact sales
- 14View alternative →
Tidio
$26.8MAI customer service platform built around the Lyro AI support agent
Why it's similar: Shares categories with Cresta — AI Chatbots, AI Customer Support.
💵 Free · From $24/mo
- 15View alternative →
Avoca AI
$125MThe AI Front Office for Home Services, providing always-on agents to answer calls, fill schedules, and streamline operations.
Why it's similar: Shares categories with Cresta — AI Sales, AI Customer Support.
💵 Enterprise · Contact sales
- 16View alternative →
11x
$74MDigital workers that don't just automate tasks – they transform your business with human-like intelligence.
Why it's similar: Shares categories with Cresta — AI Sales, AI Customer Support.
💵 Enterprise · Contact sales
- 17View alternative →
Callab AI
$500KAI voice agents that plug into legacy on-premises PBX telephony systems without infrastructure migration.
Why it's similar: Shares categories with Cresta — AI Chatbots, AI Customer Support.
💵 Free trial
- 18View alternative →
Relevance AI
$37MAI Agents for Sales & GTM Teams to scale results without scaling headcount.
Why it's similar: Shares categories with Cresta — AI Sales, AI Customer Support.
💵 Enterprise · Contact sales
- 19View alternative →
Bland AI
$22MAutomate phone calls with conversational AI for enterprises, powering next-generation AI call centers.
Why it's similar: Shares categories with Cresta — AI Chatbots, AI Customer Support.
💵 Enterprise · Contact sales
- 20View alternative →
Jio Haptik
UndisclosedEnterprise-grade conversational AI agents that deliver human-like customer experiences at infinite scale.
Why it's similar: Shares categories with Cresta — AI Sales, AI Customer Support.
💵 Enterprise · Contact sales
Frequently asked questions
What are the best alternatives to Cresta?
The top-ranked alternatives to Cresta on NeuronFeed are Sierra, Decagon, Toma, DRUID AI, Yellow.ai. Rankings are based on our Neuron score, which weighs funding, momentum and editorial signal.
Is there a free alternative to Cresta?
Yes — DRUID AI, Gleen AI, chatlyn offer a free plans. See the pricing column for each alternative above.
How is this list ranked?
We rank alternatives by shared categories with Cresta, then by our proprietary Neuron score (0–100) which combines funding, team quality, momentum, and editorial input. The list refreshes every 30 days.
Cresta vs Sierra — which is better?
It depends on use case. Sierra (Conversational AI agents for every business) is the #1-ranked alternative. See the full side-by-side at /compare/cresta-vs-sierra-ai.
Explore more around Cresta
Contextual paths to related AI startups, deals and rankings.