Decagon builds autonomous AI customer support agents that resolve issues end-to-end, not just route tickets. Unlike chatbot platforms that hand off to humans, Decagon agents take real actions — processing refunds, updating accounts, tracking orders — by integrating deeply with CRM, billing, and fulfilment systems. Decagon raised $481M at a $4.5B valuation and serves leading consumer brands.
Co-founder & CEO of Decagon. Harvard CS, ex-quant trader.
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