Avoca AI is an AI-powered front office platform built specifically for home-services businesses such as HVAC, plumbing, electrical, and roofing contractors. Its AI agents answer inbound calls 24/7, qualify customers, book and reschedule jobs, run marketing follow-ups, and surface operational insights, allowing human teams to focus on field work rather than missed phone calls.
The company is built around a clear problem: home-services operators lose significant revenue to missed and abandoned calls, particularly after hours and during demand spikes. Avoca's voice AI is trained on the language and workflows of trades businesses, integrating with dispatching and field-service software so that bookings flow directly into existing systems rather than sitting in a separate inbox.
Avoca was co-founded by Apurva Shrivastava and Tyson Chen, both MIT computer science graduates, with Shrivastava having previously worked at Apple and Retool. The company went through Y Combinator, which led its 2024 seed round, before Kleiner Perkins led its Series A.
In April 2026 Avoca announced it had raised more than $125 million across seed, Series A, and Series B at a $1 billion valuation. The Series B was led by Meritech and General Catalyst, with Kleiner Perkins continuing as an investor. The raise positions Avoca as one of the most highly valued vertical AI companies serving the trades.
Avoca reports partnerships with industry platforms including ServiceTitan, Nexstar, and Clover, and customers among large national operators such as Turnpoint, 1-800-GOT-JUNK?, and Goettl. Its differentiation rests on deep verticalization for home services, native integrations with the tools contractors already run, and an outcome focus on captured revenue rather than generic conversational AI.