Overview
Marr Labs builds AI voice agents designed to be indistinguishable from humans, packaged as a single AI operating layer for customer engagement in regulated industries. Its agents handle inbound and outbound voice and chat, qualify intent, capture structured data, automate document intake, and transfer high-value conversations to licensed specialists, with real-time compliance enforcement for requirements like HIPAA, TCPA, and fair-lending rules. The platform targets healthcare, financial services, mortgage lending, insurance, and banking.
Company
Marr Labs went through Y Combinator's W24 batch and is based in San Francisco. It was co-founded by Han Shu and Dave Grannan, who previously created Vlingo, the speech technology that powered early Siri and Samsung's S-Voice. The company deploys into existing stacks such as Salesforce, HubSpot, and core banking systems without requiring replacement, scaling from pilot programs to hundreds of concurrent campaigns.