Plivo provides voice AI agents and a communications platform for customer engagement across channels including voice, WhatsApp, and SMS. Businesses use Plivo to create and deploy AI agents for customer support, marketing, and lead qualification, and the company says it serves thousands of businesses worldwide including Uber, Meta, Zomato, and GoDaddy. Founded in 2011 by Venky Balasubramanian and Michael Ricordeau and part of Y Combinator's Summer 2012 batch, Plivo raised early venture funding and has grown largely bootstrapped to significant revenue.