Outreach is a sales engagement and revenue-execution platform that helps B2B sales teams prospect, manage deals, and forecast more effectively, increasingly through AI and agentic automation. Founded in 2014 and headquartered in Seattle, it pioneered the sales engagement category and is used by enterprise revenue teams to orchestrate outreach across email, phone, and other channels.
The platform combines multichannel sequencing for structured prospecting with conversation intelligence that transcribes and analyzes calls using customizable speech models, deal and pipeline management, and AI-driven forecasting. Outreach says it can predict whether a deal will close with around 81 percent accuracy and recommend next actions based on engagement signals across emails, calls, and meetings. More recent AI capabilities include Omni, a conversational agent that lets sellers ask questions and take action across accounts, opportunities, prospects, and meetings from the app, mobile, or Slack, plus AI personalization that draws on uploaded sales content such as case studies, battlecards, and white papers.
Outreach serves enterprise and mid-market sales organizations and reports that its customers close more than two million opportunities each month. It is sold via custom, quote-based enterprise pricing.
The company reached unicorn status in 2019 with a $114 million Series E at a roughly $1.1 billion valuation, and a later $200 million round (2021) lifted its valuation to about $4.4 billion, bringing total funding to roughly $489 million from investors including Tiger Global, Salesforce Ventures, and Sands Capital. Its primary website now operates at outreach.ai.