Yuma AI is an AI support agent orchestration platform built for e-commerce and Shopify merchants. Its autonomous AI agents handle customer service across email, live chat, social and FAQ channels, with 75+ pre-built Shopify actions that let the AI take real actions like editing orders, processing returns and managing subscriptions. Yuma reports up to 89% automation for the brands it serves and has expanded beyond support into sales and FAQ widgets that drive revenue. Founded in late 2022 by three-time YC founder Guillaume Luccisano, Yuma went through Y Combinator's W23 batch and raised about $5.75M in seed funding from Google's Gradient Ventures, Altman Capital Fund, Karman Ventures and AI Grant, with angels including Kyle Vogt, Emmett Shear, Nicolas Dessaigne, Garry Tan and Solomon Hykes.
Yuma AI
ActiveAI support agent for e-commerce and Shopify merchants
Total raised
$5.8M
1 round
Stage
Seed
Team
11-50
since 2022
Pricing
Freemium
free plan
Founded
2022
San Francisco, United States
Agent-ready
API
Score 40/100
Autonomous AI support agents for e-commerce
75+ pre-built Shopify actions
Email, chat and social automation
Order edits, returns and subscriptions
FAQ widget and sales AI
Helpdesk integrations
Brand tone customization
Automation and resolution analytics
40/100
Developing
MCP server
Public API
Webhooks
OAuth 2.0
SDKs
— Seed $5.8M ● Gradient Ventures
Capital network
$5.8M raised ·5 backers·10 network links
- Backers5
- Shared portfoliocompanies these backers also fund
- Extended networkfunds that co-invest alongside them
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- What is Yuma AI?
- An AI support agent platform for e-commerce and Shopify merchants.
- How much has Yuma raised?
- Yuma raised about $5.75M in seed funding led by Gradient Ventures.
- Who founded Yuma AI?
- Three-time YC founder Guillaume Luccisano.
- Does Yuma integrate with Shopify?
- Yes, it has 75+ pre-built Shopify actions for autonomous support.
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