What Ema does
Ema is an enterprise agentic AI platform that delivers a 'Universal AI Employee' — a configurable digital worker that performs complex, multi-step business workflows across departments. Built on top of Ema's proprietary Generative Workflow Engine (GWE) and EmaFusion model orchestration layer, the platform deploys ready-made AI roles for customer support, sales operations, HR, employee experience, finance, compliance, IT helpdesk, and data analytics. Customers can also configure entirely custom roles using Ema's role-builder interface, which lets a non-technical operator describe a job, attach knowledge, and assign tools without writing code.
Who it's for
Ema is sold to large enterprises — Fortune 500 banks, insurers, retailers, technology firms, professional services networks, and government-adjacent organizations — that want to deploy autonomous agents into core business processes rather than glue together point chatbots. Strategic investor and customer KPMG announced a major deployment of Ema's agents across its tax and audit practice in 2025, helping anchor Ema's positioning as the enterprise agent leader.
Pricing
Ema sells via enterprise contracts priced per AI employee, per workflow, or per consumed action. There is no published self-serve plan; pricing is discussed during a guided pilot and includes implementation support, security review, and SLA-backed production deployment.
Team & funding
Ema was founded in 2023 by Surojit Chatterjee (CEO, former Coinbase CPO, ex-VP Product Google Mobile Ads) and Souvik Sen (Head of Engineering, ex-VP Engineering Okta and Google). The company emerged from stealth in March 2024 with $25M, then expanded its Series A to $50M in 2024 (led by Accel and Section 32) and added strategic capital from KPMG. By 2025 Ema's cumulative funding had grown to roughly $86M, with reported $15.2M in revenue and a team of around 217 people split between Mountain View and Bangalore. The company is widely cited as one of the fastest-growing enterprise AI agent vendors of the 2025-26 cycle.