WIZ.AI is a Singapore-headquartered conversational AI company founded in 2019 by Jennifer Zhang. It pioneered the enterprise application of voice AI in Southeast Asia, building 'Talkbots', humanlike AI voice agents that can carry out natural phone conversations in regional languages and accents, famously including Singlish. The company targets large enterprises in banking, telecom, insurance, and other sectors that run high volumes of customer calls.
The platform automates outbound and inbound voice interactions across use cases like lead qualification, customer support, reminders, surveys, and collections. WIZ.AI combines speech recognition, natural-language understanding, and increasingly large language models to deliver agents that sound natural and understand local linguistic nuances, a key differentiator in linguistically diverse Southeast Asian markets. Beyond voice, it has expanded into broader enterprise generative-AI solutions for customer engagement.
WIZ.AI has raised roughly $56 million across several rounds. Early backing included a $6 million pre-Series A led by GGV Capital in 2020, with later investors spanning Tiger Global and Hillhouse among its institutional base. In November 2025 it closed a Series B (reported as tens of millions of dollars) led by SMBC Asia Rising Fund, with participation from Beacon Venture Capital and SMIC SG Holdings, and continued support from Singtel Innov8 and Granite Asia, to scale its enterprise AGI voice solutions globally.
WIZ.AI's edge is its deep localization for Southeast Asian languages and accents combined with enterprise-grade deployment and a long track record with regional blue-chip customers. Risks include rapidly intensifying competition in voice AI globally and the cost of staying ahead on conversational quality.
For enterprises in Southeast Asia automating large-scale phone interactions in local languages, WIZ.AI is a category pioneer.