What Lanesurf does
Lanesurf is a voice AI platform for freight brokers and logistics teams that automates carrier sourcing and load booking. Its AI agents call, email, and text multiple carriers at once to find available capacity, negotiate rates, and book loads, while also handling inbound carrier calls around the clock.
Key capabilities
- Outbound and inbound voice, email, and SMS outreach to carriers
- Automated rate negotiation and load booking
- Real-time shipment tracking with ETA monitoring and delay escalation
- Carrier compliance verification and vetting
- Integrations with major TMS platforms, load boards, and CRMs
The platform is designed to reduce the manual phone and email work involved in covering freight, operating after hours and on weekends.
Who it's for
Lanesurf serves freight brokerages, carrier relations teams, and transportation companies that move multiple loads daily and want to scale booking capacity without adding headcount. As an AI voice and speech tool for logistics, it targets operations teams looking to speed up load coverage and capture better buy rates.