Spiky is an AI conversation intelligence platform for sales, customer success, HR and product teams. It records and transcribes calls, meetings and dialer conversations, then generates summaries, sentiment and engagement analytics including talk-listen ratio, monologue tracking and call momentum. A separate desktop application called Whisper provides real-time in-call guidance with live battlecards and objection prompts. The platform identifies behavioral 'winning plays' across calls, email and Slack that correlate with closed deals and lets teams deploy those plays into Whisper in one click. It also auto-fills CRM fields, drafts follow-up emails and surfaces deal flow and account dashboards. Spiky states it uses 20 proprietary machine learning models and holds SOC 2 Type II and ISO 27001 certifications. The team is distributed across roughly seven cities on three continents.
Funding
Spiky raised an initial $400,000 round from investors including Amrock, TechOne Venture Capital and Techstars. In October 2024 it won the 43North competition in Buffalo, New York, receiving $1M in exchange for 5% equity and a commitment to operate in Buffalo. In February 2025 it announced a second round of $2.8M with participation from Amrock, TechOne, Roo Capital, Good News Ventures, Ignite Ventures, APY Ventures and 43North, bringing equity funding to $3.2M. No lead investor was named for either equity round.