Signals builds proactive AI customer support that engages high-value users before they contact support. The platform uses LLMs to reach out to customers ahead of issues, reducing tickets while building relationships and driving upsells. The company says it is the only AI agent permitted to send outbound iMessages.
Signals
ActiveProactive AI customer support that engages high-value users
Total raised
$500K
1 round
Stage
Seed
Jan 2026
Team
1-10
since 2026
Pricing
—
Founded
2026
San Francisco, United States
Agent-ready
—
Proactive AI customer support that reaches out before issues escalate
Targeted engagement of high-value users
LLM-powered outbound outreach to customers
Ticket deflection through proactive intervention
Relationship building alongside support resolution
Upsell and expansion opportunity identification
Outbound iMessage capability for customer communication
AI agent that initiates contact ahead of customer requests
12/100
Early
MCP server
Public API
Webhooks
OAuth 2.0
SDKs
No public agent surfaces detected yet.
Jan 2026 Seed $500K ● Y Combinator
Capital network
$500K raised ·1 backer·10 network links
- Backers1
- Shared portfoliocompanies these backers also fund
- Extended networkfunds that co-invest alongside them
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- How is Signals different from reactive support tools?
- Instead of waiting for a customer to file a ticket, Signals proactively engages high-value users before they need help, reducing tickets while building relationships.
- What channels does it use?
- It uses AI-driven outreach and, per the company, is positioned as the only AI agent permitted to send outbound iMessages.
- Does it only handle support?
- No. Beyond deflecting tickets, it builds customer relationships and helps drive upsells with high-value users.
- Who benefits most from Signals?
- Companies with valuable customer accounts where proactive engagement can prevent churn, reduce support load, and grow revenue.
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