item is an AI-native CRM that autonomously manages customer relationships. The system connects to a company's customer tools, automatically enriches data, and serves as a centralized source of truth, with an AI Assistant for daily tasks and customizable Agents that automate processes across sales, support, and account management. It uses natural-language prompts rather than traditional UI workflows. item is part of Y Combinator's Fall 2025 batch and is based in San Francisco.
item
ActiveThe AI-Native CRM that works for you
Total raised
$500K
1 round
Stage
Seed
Jan 2025
Team
1-10
since 2025
Pricing
—
Founded
2025
San Francisco, United States
Agent-ready
—
AI-native CRM that autonomously manages customer relationships
Connects to a company's existing customer tools
Automatic data enrichment
Serves as a centralized source of truth for customer data
AI Assistant for daily tasks
Customizable Agents that automate processes
Natural-language prompts instead of traditional UI workflows
Spans sales, support, and account management
12/100
Early
MCP server
Public API
Webhooks
OAuth 2.0
SDKs
No public agent surfaces detected yet.
Jan 2025 Seed $500K ● Y Combinator
Capital network
$500K raised ·1 backer·10 network links
- Backers1
- Shared portfoliocompanies these backers also fund
- Extended networkfunds that co-invest alongside them
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- What makes item AI-native?
- Instead of manual UI workflows, item uses an AI Assistant and customizable Agents driven by natural-language prompts to autonomously manage customer relationships.
- Does item replace my existing tools?
- It connects to your existing customer tools and acts as a centralized source of truth, automatically enriching data across them.
- What functions does item cover?
- Its agents automate processes across sales, support, and account management.
- What stage is item at?
- item is an early-stage startup based in San Francisco and part of Y Combinator's Fall 2025 batch.
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