Day.ai is a San Francisco-based AI-native customer relationship management company founded in 2023 by Christopher O'Donnell, the former Chief Product Officer of HubSpot, and Michael Pici, a fellow HubSpot veteran. The company's mission is to rebuild the CRM around AI from the ground up rather than bolting AI features onto a legacy system.
The core problem Day.ai targets is the manual data entry burden of traditional CRMs. Sales and customer teams spend significant time logging calls, updating records, and maintaining pipeline hygiene, and that data is often incomplete or stale. Day.ai instead automatically captures and structures customer interactions from emails, video meetings, and messaging platforms, building the customer record without human input.
The product unifies a meeting assistant, a CRM, and a knowledge base into one system that the company describes as a self-building second brain at work. Because the system observes real conversations, the resulting customer context is richer and more current than what reps would manually enter, and teams can query that knowledge directly.
Day.ai raised a $4 million seed round led by Sequoia, followed by a $20 million Series A also led by Sequoia, bringing total funding to roughly $24 million. The Series A drew participation from Greenoaks, Conviction, Sound Ventures, and Permanent Capital, and Sequoia partner Pat Grady joined the company's board.
Day.ai competes with both legacy CRMs like Salesforce and HubSpot and newer AI-native challengers, but its differentiation is a CRM that requires effectively zero manual data entry. Backed by the credibility of its ex-HubSpot founding team, Day.ai is one of the more closely watched AI-native CRM bets.