11x vs Toma
Which Customer Support AI tool is better in 2026?
11x
Digital workers that don't just automate tasks – they transform your business with human-like intelligence.
Toma
AI voice agents for car dealerships
Side-by-side
11x is the more established option (raised $74M), but Toma is cheaper to start.
| Metric | 11x | Toma |
|---|---|---|
| Taglinei | Digital workers that don't just automate tasks – they transform your business with human-like intelligence. | AI voice agents for car dealerships |
| Foundedi | 2022🏆 | 2024 |
| HQi | US | San Francisco, US |
| Employeesi | — | 11-50🏆 |
| Neuron scorei | 47 | 58🏆 |
| Total fundingi | $74M🏆 | $21M |
| Latest roundi | Series B · Nov 2024 | Series A · Jun 2025 |
| Valuationi | $350M🏆 | — |
| Cheapest paid plani | — | —🏆 |
| Free plani | ✗ | ✗ |
| Free triali | ✗ | ✗ |
| Top tier pricei | Enterprise · Contact sales | Enterprise · Contact sales |
| Pricing summaryi | 1 published plans | 1 published plans |
| Categoriesi |
Capability matrix
Developer-facing capabilities and access signals for 11x and Toma.
| Capability | 11x | Toma |
|---|---|---|
| MCP support | ✗ | ✗ |
| Public API | ✗ | ✓ |
| Webhooks | ✗ | ✓ |
| OAuth 2.0 | ✗ | ✗ |
| SDK languages | — | 1 (rest) |
| Free plan | ✗ | ✗ |
| Free trial | ✗ | ✗ |
| Verified | ✗ | ✗ |
| Active deal | ✗ | ✗ |
🟢 Strengths of 11x
- Has raised more capital ($74M vs $21M)
- More mature (2022)
🔵 Strengths of Toma
- Higher Neuron score (58 vs 47)
- Newer company (2024)
Which should you choose?
Choose Toma if price matters most — it starts at Enterprise · Contact sales, which is friendlier for teams watching burn. Both AI Customer Support tools ship core features, so the cost delta often decides it for small teams and solo operators.
Choose 11x if you want the most established option — it has raised $74M, suggesting more runway for enterprise features, support, and long-term roadmap. For mission-critical workflows or larger teams, that stability often outweighs a lower monthly price.
Frequently asked questions
11x vs Toma — which is better?
It depends on your priority. 11x has raised more capital and is the more established option; Toma is cheaper to start. See the side-by-side table above.
Is 11x cheaper than Toma?
No — Toma's cheapest paid plan is Enterprise · Contact sales, while 11x's is Enterprise · Contact sales.
Do 11x and Toma offer free plans?
11x: Paid only. Toma: Paid only.
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