Decagon vs Rep AI
Which Chatbots AI tool is better in 2026?
Decagon
AI agents that actually solve customer problems
Rep AI
Conversational AI sales concierge for Shopify brands
Side-by-side
Decagon is the more established option (raised $546M), but Rep AI is cheaper to start.
| Metric | Decagon | Rep AI |
|---|---|---|
| Taglinei | AI agents that actually solve customer problems | Conversational AI sales concierge for Shopify brands |
| Foundedi | 2023 | 2019🏆 |
| HQi | San Francisco, US | Tel Aviv, IL |
| Employeesi | 50-200🏆 | 11-50 |
| Neuron scorei | 63 | 76🏆 |
| Total fundingi | $546M🏆 | $10M |
| Latest roundi | Series D · Jan 2026 | Series A · Aug 2024 |
| Valuationi | $4.5B🏆 | — |
| Cheapest paid plani | — | From $79/mo🏆 |
| Free plani | ✗ | ✗ |
| Free triali | ✗ | ✓ |
| Top tier pricei | Enterprise Custom · Contact sales | Pricing not disclosed |
| Pricing summaryi | 1 published plans | Free trial · From $79/mo |
| Categoriesi |
Capability matrix
Developer-facing capabilities and access signals for Decagon and Rep AI.
| Capability | Decagon | Rep AI |
|---|---|---|
| MCP support | ✗ | ✗ |
| Public API | ✓ | ✓ |
| Webhooks | ✗ | ✓ |
| OAuth 2.0 | ✗ | ✓ |
| SDK languages | — | 1 (rest) |
| Free plan | ✗ | ✗ |
| Free trial | ✗ | ✓ |
| Verified | ✓ | ✗ |
| Active deal | ✗ | ✗ |
🟢 Strengths of Decagon
- Has raised more capital ($546M vs $10M)
- Newer company (2023)
- Verified profile
🔵 Strengths of Rep AI
- Higher Neuron score (76 vs 63)
- Offers a free trial
- Lower starting price ($79/mo)
- More mature (2019)
Which should you choose?
Choose Rep AI if price matters most — it starts at Free trial · From $79/mo, which is friendlier for teams watching burn. Both AI Chatbots tools ship core features, so the cost delta often decides it for small teams and solo operators.
Choose Decagon if you want the most established option — it has raised $546M, suggesting more runway for enterprise features, support, and long-term roadmap. For mission-critical workflows or larger teams, that stability often outweighs a lower monthly price.
Frequently asked questions
Decagon vs Rep AI — which is better?
It depends on your priority. Decagon has raised more capital and is the more established option; Rep AI is cheaper to start. See the side-by-side table above.
Is Decagon cheaper than Rep AI?
No — Rep AI's cheapest paid plan is Free trial · From $79/mo, while Decagon's is Enterprise · Contact sales.
Do Decagon and Rep AI offer free plans?
Decagon: Paid only. Rep AI: Free trial only.
Explore more AI Chatbots tools
Contextual paths to related AI startups, deals and rankings.