Decagon vs ManageMy
Which Customer Support AI tool is better in 2026?
Decagon
AI agents that actually solve customer problems
ManageMy
Deep front-end technology and services for insurance carriers
Side-by-side
Decagon is the more established option (raised $546M); pricing is comparable on both sides.
| Metric | Decagon | ManageMy |
|---|---|---|
| Taglinei | AI agents that actually solve customer problems | Deep front-end technology and services for insurance carriers |
| Foundedi | 2023 | 2018🏆 |
| HQi | San Francisco, US | Charlotte, United States |
| Employeesi | 50-200🏆 | — |
| Neuron scorei | 64🏆 | 24 |
| Total fundingi | $546M🏆 | Undisclosed |
| Latest roundi | Series D · Jan 2026 | Series B · Feb 2026 |
| Valuationi | $4.5B🏆 | — |
| Cheapest paid plani | — | Pricing not disclosed |
| Free plani | ✗ | ✗ |
| Free triali | ✗ | ✗ |
| Top tier pricei | Enterprise · Contact sales | Pricing not disclosed |
| Pricing summaryi | 1 published plans | Enterprise · Contact sales |
| Categoriesi |
Capability matrix
Developer-facing capabilities and access signals for Decagon and ManageMy.
| Capability | Decagon | ManageMy |
|---|---|---|
| MCP support | ✗ | ✗ |
| Public API | ✓ | ✗ |
| Webhooks | ✗ | ✗ |
| OAuth 2.0 | ✗ | ✗ |
| SDK languages | — | — |
| Free plan | ✗ | ✗ |
| Free trial | ✗ | ✗ |
| Verified | ✓ | ✗ |
| Active deal | ✗ | ✗ |
🟢 Strengths of Decagon
- Has raised more capital ($546M vs Undisclosed)
- Higher Neuron score (64 vs 24)
- Newer company (2023)
- Verified profile
🔵 Strengths of ManageMy
- More mature (2018)
Which should you choose?
Choose ManageMy if price matters most — it starts at Enterprise · Contact sales, which is friendlier for teams watching burn. Both AI Customer Support tools ship core features, so the cost delta often decides it for small teams and solo operators.
Choose Decagon if you want the most established option — it has raised $546M, suggesting more runway for enterprise features, support, and long-term roadmap. For mission-critical workflows or larger teams, that stability often outweighs a lower monthly price.
Frequently asked questions
Decagon vs ManageMy — which is better?
It depends on your priority. Decagon has raised more capital and is the more established option; ManageMy has broader feature depth. See the side-by-side table above.
Is Decagon cheaper than ManageMy?
No — ManageMy's cheapest paid plan is Enterprise · Contact sales, while Decagon's is Enterprise · Contact sales.
Do Decagon and ManageMy offer free plans?
Decagon: Paid only. ManageMy: Paid only.
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