Cresta vs Rep AI
Which Chatbots AI tool is better in 2026?
Cresta
Generative AI for the contact center
Rep AI
Conversational AI sales concierge for Shopify brands
Side-by-side
Cresta is the more established option (raised $280M), but Rep AI is cheaper to start.
| Metric | Cresta | Rep AI |
|---|---|---|
| Taglinei | Generative AI for the contact center | Conversational AI sales concierge for Shopify brands |
| Foundedi | 2017🏆 | 2019 |
| HQi | Palo Alto, US | Tel Aviv, IL |
| Employeesi | 101-250 | 11-50🏆 |
| Neuron scorei | 54🏆 | 53 |
| Total fundingi | $280M🏆 | $10M |
| Latest roundi | Series D · Nov 2024 | Series A · Aug 2024 |
| Valuationi | $1.6B🏆 | — |
| Cheapest paid plani | — | From $79/mo🏆 |
| Free plani | ✗ | ✗ |
| Free triali | ✗ | ✓ |
| Top tier pricei | Enterprise · Contact sales | Pricing not disclosed |
| Pricing summaryi | 1 published plans | Free trial · From $79/mo |
| Categoriesi |
Capability matrix
Developer-facing capabilities and access signals for Cresta and Rep AI.
| Capability | Cresta | Rep AI |
|---|---|---|
| MCP support | ✗ | ✗ |
| Public API | ✓ | ✗ |
| Webhooks | ✗ | ✗ |
| OAuth 2.0 | ✗ | ✗ |
| SDK languages | — | — |
| Free plan | ✗ | ✗ |
| Free trial | ✗ | ✓ |
| Verified | ✓ | ✗ |
| Active deal | ✗ | ✗ |
🟢 Strengths of Cresta
- Has raised more capital ($280M vs $10M)
- Higher Neuron score (54 vs 53)
- More mature (2017)
- Verified profile
🔵 Strengths of Rep AI
- Offers a free trial
- Lower starting price ($79/mo)
- Newer company (2019)
Which should you choose?
Choose Rep AI if price matters most — it starts at Free trial · From $79/mo, which is friendlier for teams watching burn. Both AI Chatbots tools ship core features, so the cost delta often decides it for small teams and solo operators.
Choose Cresta if you want the most established option — it has raised $280M, suggesting more runway for enterprise features, support, and long-term roadmap. For mission-critical workflows or larger teams, that stability often outweighs a lower monthly price.
Frequently asked questions
Cresta vs Rep AI — which is better?
It depends on your priority. Cresta has raised more capital and is the more established option; Rep AI is cheaper to start. See the side-by-side table above.
Is Cresta cheaper than Rep AI?
No — Rep AI's cheapest paid plan is Free trial · From $79/mo, while Cresta's is Enterprise · Contact sales.
Do Cresta and Rep AI offer free plans?
Cresta: Paid only. Rep AI: Free trial only.
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