Aircall vs Toma
Which Customer Support AI tool is better in 2026?
Aircall
Cloud-based phone system and AI conversation intelligence for sales and support teams
Toma
AI voice agents for car dealerships
Side-by-side
Aircall is the more established option (raised $226M), but Toma is cheaper to start.
| Metric | Aircall | Toma |
|---|---|---|
| Taglinei | Cloud-based phone system and AI conversation intelligence for sales and support teams | AI voice agents for car dealerships |
| Foundedi | 2014🏆 | 2024 |
| HQi | New York, United States | San Francisco, US |
| Employeesi | 740🏆 | 11-50 |
| Neuron scorei | 75🏆 | 60 |
| Total fundingi | $226M🏆 | $21M |
| Latest roundi | Series D · Jun 2021 | Series A · Jun 2025 |
| Valuationi | $1B🏆 | — |
| Cheapest paid plani | From $30/mo | —🏆 |
| Free plani | ✗ | ✗ |
| Free triali | ✓ | ✗ |
| Top tier pricei | Pricing not disclosed | Enterprise · Contact sales |
| Pricing summaryi | Free trial · From $30/mo | 1 published plans |
| Categoriesi |
Capability matrix
Developer-facing capabilities and access signals for Aircall and Toma.
| Capability | Aircall | Toma |
|---|---|---|
| MCP support | ✗ | ✗ |
| Public API | ✓ | ✓ |
| Webhooks | ✓ | ✓ |
| OAuth 2.0 | ✓ | ✗ |
| SDK languages | 1 (JavaScript) | 1 (rest) |
| Free plan | ✗ | ✗ |
| Free trial | ✓ | ✗ |
| Verified | ✗ | ✗ |
| Active deal | ✗ | ✗ |
🟢 Strengths of Aircall
- Has raised more capital ($226M vs $21M)
- Higher Neuron score (75 vs 60)
- Offers a free trial
- More mature (2014)
🔵 Strengths of Toma
- Newer company (2024)
Which should you choose?
Choose Toma if price matters most — it starts at Enterprise · Contact sales, which is friendlier for teams watching burn. Both AI Customer Support tools ship core features, so the cost delta often decides it for small teams and solo operators.
Choose Aircall if you want the most established option — it has raised $226M, suggesting more runway for enterprise features, support, and long-term roadmap. For mission-critical workflows or larger teams, that stability often outweighs a lower monthly price.
Frequently asked questions
Aircall vs Toma — which is better?
It depends on your priority. Aircall has raised more capital and is the more established option; Toma is cheaper to start. See the side-by-side table above.
Is Aircall cheaper than Toma?
No — Toma's cheapest paid plan is Enterprise · Contact sales, while Aircall's is Free trial · From $30/mo.
Do Aircall and Toma offer free plans?
Aircall: Free trial only. Toma: Paid only.
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