What Remedy does
Remedy provides AI agents built specifically for pharmacy operations. The agents work inside existing pharmacy management systems as teammates that automate routine workflows and inbound communication, reducing administrative burden so staff can focus on patient care.
Key capabilities
Remedy offers a data-entry agent that processes prescriptions arriving as faxes, images, e-prescriptions and API feeds, validating and preparing the data for system entry. Its voice agent handles inbound calls covering refills and status updates, pickup scheduling, store hours, insurance and copay questions and general FAQs, routing clinical questions to staff. The company states the system can automate up to 75% of inbound calls. Remedy is HIPAA-compliant with end-to-end encryption, integrates natively with pharmacy management systems, is cloud-hosted with no hardware required, and syncs data in real time.
Who it's for
Remedy serves pharmacy teams and pharmacy management companies looking to cut routine call and data-entry volume while maintaining care quality.