Qme is an Egyptian B2B SaaS startup building AI-driven booking, queuing, analytics, and payment infrastructure for service providers across the Middle East and North Africa. Its platform replaces paper tickets, call-centre booking, and ad-hoc spreadsheets with mobile-first digital workflows tuned for Arabic-speaking users — and increasingly, for AI-orchestrated triage and scheduling.
The platform spans virtual queueing, online appointment booking, omnichannel customer journeys, analytics on wait times and abandonment, and embedded payments. Healthcare providers use it for outpatient clinics and diagnostic centres; banks deploy it across branch networks; government agencies use it for citizen-facing services. Qme reports its deployments have reduced average wait times from 116 minutes to 14 minutes and cut phone-booking no-show rates below 1%.
Qme was founded in 2022 by Maged Negm and is headquartered in Egypt, with growing presence across GCC markets. By 2025 the platform had served more than 100,000 end customers through its enterprise clients.
In February 2025, at the LEAP technology conference in Riyadh, Qme closed a $3M seed round led by AHOY with participation from GCC angel investors. The funding is being used for product expansion, regional growth across Saudi Arabia and the UAE, and deeper integrations with healthcare and banking systems.
Qme's differentiator is its regional focus: Arabic-first product, MENA-specific go-to-market, and a vertical playbook in healthcare and banking rather than horizontal SaaS. Its competition is a mix of legacy queuing hardware vendors and global appointment platforms that lack regional integrations.