Overview
interface.ai delivers agentic AI built specifically for financial institutions. Its Intelligent Virtual Assistant acts as an always-available personal bank teller, handling member requests across voice and chat such as balances, transfers, card services, loan inquiries and account questions. The platform is designed to deploy out of the box and integrate with core banking systems, trusted by close to a hundred banks and credit unions.
Funding and Growth
Founded in 2019 by Srinivas Njay and Bruce Kim, interface.ai was bootstrapped before raising a $30 million round in 2024 led by Avataar Venture Partners, structured as a mix of equity and debt. The company focuses on the underserved community-banking and credit-union segment, where 24/7 automated service can meaningfully expand member support capacity.
Why It Matters
Smaller financial institutions often lack the resources to staff round-the-clock support. By packaging agentic AI tuned for banking workflows and compliance, interface.ai helps these institutions deliver modern, always-on service while controlling costs.