Relevance AI vs Toma
Which Customer Support AI tool is better in 2026?
Relevance AI
AI Agents for Sales & GTM Teams to scale results without scaling headcount.
Toma
AI voice agents for car dealerships
Side-by-side
Relevance AI is the more established option (raised $37M), but Toma is cheaper to start.
| Metric | Relevance AI | Toma |
|---|---|---|
| Taglinei | AI Agents for Sales & GTM Teams to scale results without scaling headcount. | AI voice agents for car dealerships |
| Foundedi | — | 2024🏆 |
| HQi | — | San Francisco, US |
| Employeesi | — | 11-50🏆 |
| Neuron scorei | 36 | 58🏆 |
| Total fundingi | $37M🏆 | $21M |
| Latest roundi | Series B · May 2025 | Series A · Jun 2025 |
| Valuationi | — | —🏆 |
| Cheapest paid plani | — | —🏆 |
| Free plani | ✓ Free Trial | ✗ |
| Free triali | ✓ | ✗ |
| Top tier pricei | Enterprise · Contact sales | Enterprise · Contact sales |
| Pricing summaryi | 2 published plans | 1 published plans |
| Categoriesi |
Capability matrix
Developer-facing capabilities and access signals for Relevance AI and Toma.
| Capability | Relevance AI | Toma |
|---|---|---|
| MCP support | ✗ | ✗ |
| Public API | ✗ | ✓ |
| Webhooks | ✗ | ✓ |
| OAuth 2.0 | ✗ | ✗ |
| SDK languages | — | 1 (rest) |
| Free plan | ✓ | ✗ |
| Free trial | ✓ | ✗ |
| Verified | ✗ | ✗ |
| Active deal | ✗ | ✗ |
🟢 Strengths of Relevance AI
- Has raised more capital ($37M vs $21M)
- Offers a free plan
- Offers a free trial
🔵 Strengths of Toma
- Higher Neuron score (58 vs 36)
- Newer company (2024)
Which should you choose?
Choose Toma if price matters most — it starts at Enterprise · Contact sales, which is friendlier for teams watching burn. Both AI Customer Support tools ship core features, so the cost delta often decides it for small teams and solo operators.
Choose Relevance AI if you want the most established option — it has raised $37M, suggesting more runway for enterprise features, support, and long-term roadmap. For mission-critical workflows or larger teams, that stability often outweighs a lower monthly price.
Frequently asked questions
Relevance AI vs Toma — which is better?
It depends on your priority. Relevance AI has raised more capital and is the more established option; Toma is cheaper to start. See the side-by-side table above.
Is Relevance AI cheaper than Toma?
No — Toma's cheapest paid plan is Enterprise · Contact sales, while Relevance AI's is Free.
Do Relevance AI and Toma offer free plans?
Relevance AI: Yes, has a free plan. Toma: Paid only.
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