ServiceNow AI Research vs Zhipu AI
Which Agents AI tool is better in 2026?
ServiceNow AI Research
Shaping the future of work with AI by advancing enterprise intelligence through human-centered and scalable solutions.
Zhipu AI
Chinese foundation model lab behind ChatGLM and GLM-4.
Side-by-side
Zhipu AI leads on both fronts — more capital raised ($2.0B) and a lower entry price than ServiceNow AI Research.
| Metric | ServiceNow AI Research | Zhipu AI |
|---|---|---|
| Taglinei | Shaping the future of work with AI by advancing enterprise intelligence through human-centered and scalable solutions. | Chinese foundation model lab behind ChatGLM and GLM-4. |
| Foundedi | — | 2019🏆 |
| HQi | US | Beijing, CN |
| Employeesi | 51-200🏆 | 201-500 |
| Neuron scorei | 64 | 86🏆 |
| Total fundingi | Undisclosed | $2.0B🏆 |
| Latest roundi | public-company | IPO · Jan 2026 |
| Valuationi | — | $6.6B🏆 |
| Cheapest paid plani | Pricing not disclosed | —🏆 |
| Free plani | ✗ | ✓ Free Tier |
| Free triali | ✗ | ✓ |
| Top tier pricei | Pricing not disclosed | — |
| Pricing summaryi | Enterprise · Contact sales | 1 published plans |
| Categoriesi |
Capability matrix
Developer-facing capabilities and access signals for ServiceNow AI Research and Zhipu AI.
| Capability | ServiceNow AI Research | Zhipu AI |
|---|---|---|
| MCP support | ✗ | ✗ |
| Public API | ✗ | ✓ |
| Webhooks | ✗ | ✗ |
| OAuth 2.0 | ✗ | ✗ |
| SDK languages | — | 2 (Python, Go) |
| Free plan | ✗ | ✓ |
| Free trial | ✗ | ✓ |
| Verified | ✗ | ✗ |
| Active deal | ✗ | ✓ |
🟢 Strengths of ServiceNow AI Research
- Strong in AI Agents
🔵 Strengths of Zhipu AI
- Has raised more capital ($2.0B vs Undisclosed)
- Higher Neuron score (86 vs 64)
- Offers a free plan
- Offers a free trial
Which should you choose?
Choose Zhipu AI if price matters most — it starts at Free, which is friendlier for teams watching burn. Both AI Agents tools ship core features, so the cost delta often decides it for small teams and solo operators.
Choose Zhipu AI if you want the most established option — it has raised $2.0B, suggesting more runway for enterprise features, support, and long-term roadmap. For mission-critical workflows or larger teams, that stability often outweighs a lower monthly price.
💸 Deals
Zhipu GLM API — free signup credits
New Zhipu BigModel API accounts get free starter credits to evaluate GLM-4 and CogView image models.
Terms: New accounts only.
Frequently asked questions
ServiceNow AI Research vs Zhipu AI — which is better?
It depends on your priority. ServiceNow AI Research is the leaner option; Zhipu AI is cheaper to start. See the side-by-side table above.
Is ServiceNow AI Research cheaper than Zhipu AI?
No — Zhipu AI's cheapest paid plan is Free, while ServiceNow AI Research's is Enterprise · Contact sales.
Do ServiceNow AI Research and Zhipu AI offer free plans?
ServiceNow AI Research: Paid only. Zhipu AI: Yes, has a free plan.
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