PolyAI vs Resolve AI
Which Agents AI tool is better in 2026?
PolyAI
The world's most lifelike voice AI agents for enterprise customer service.
Resolve AI
AI SRE for complex production environments
Side-by-side
Resolve AI is the more established option (raised $190M); pricing is comparable on both sides.
| Metric | PolyAI | Resolve AI |
|---|---|---|
| Taglinei | The world's most lifelike voice AI agents for enterprise customer service. | AI SRE for complex production environments |
| Foundedi | 2017🏆 | 2023 |
| HQi | London, GB | US |
| Employeesi | 201-500🏆 | — |
| Neuron scorei | 70 | 90🏆 |
| Total fundingi | $120M | $190M🏆 |
| Latest roundi | Series C · May 2024 | Series A Extension · Apr 2026 |
| Valuationi | — | — |
| Cheapest paid plani | — | — |
| Free plani | ✗ | ✗ |
| Free triali | ✓ | ✗ |
| Top tier pricei | Enterprise · Contact sales | Enterprise · Contact sales |
| Pricing summaryi | 1 published plans | 1 published plans |
| Categoriesi |
Capability matrix
Developer-facing capabilities and access signals for PolyAI and Resolve AI.
| Capability | PolyAI | Resolve AI |
|---|---|---|
| MCP support | ✗ | ✗ |
| Public API | ✗ | ✗ |
| Webhooks | ✗ | ✗ |
| OAuth 2.0 | ✗ | ✗ |
| SDK languages | 2 (JavaScript, Python) | — |
| Free plan | ✗ | ✗ |
| Free trial | ✓ | ✗ |
| Verified | ✗ | ✗ |
| Active deal | ✗ | ✗ |
🟢 Strengths of PolyAI
- Offers a free trial
- More mature (2017)
🔵 Strengths of Resolve AI
- Has raised more capital ($190M vs $120M)
- Higher Neuron score (90 vs 70)
- Newer company (2023)
Which should you choose?
Choose Resolve AI if price matters most — it starts at Enterprise · Contact sales, which is friendlier for teams watching burn. Both AI Agents tools ship core features, so the cost delta often decides it for small teams and solo operators.
Choose Resolve AI if you want the most established option — it has raised $190M, suggesting more runway for enterprise features, support, and long-term roadmap. For mission-critical workflows or larger teams, that stability often outweighs a lower monthly price.
Frequently asked questions
PolyAI vs Resolve AI — which is better?
It depends on your priority. PolyAI is the leaner option; Resolve AI has broader feature depth. See the side-by-side table above.
Is PolyAI cheaper than Resolve AI?
No — Resolve AI's cheapest paid plan is Enterprise · Contact sales, while PolyAI's is Enterprise · Contact sales.
Do PolyAI and Resolve AI offer free plans?
PolyAI: Free trial only. Resolve AI: Paid only.
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