Cresta vs Omilia
Which Chatbots AI tool is better in 2026?
Cresta
Generative AI for the contact center
Omilia
Conversational AI solutions that continuously learn from real outcomes to improve customer experience.
Side-by-side
Cresta is the more established option (raised $280M); pricing is comparable on both sides.
| Metric | Cresta | Omilia |
|---|---|---|
| Taglinei | Generative AI for the contact center | Conversational AI solutions that continuously learn from real outcomes to improve customer experience. |
| Foundedi | 2017🏆 | — |
| HQi | Palo Alto, US | — |
| Employeesi | 101-250🏆 | — |
| Neuron scorei | 54🏆 | 0 |
| Total fundingi | $280M🏆 | $87M |
| Latest roundi | Series D · Nov 2024 | other · May 2020 |
| Valuationi | $1.6B🏆 | — |
| Cheapest paid plani | — | — |
| Free plani | ✗ | ✗ |
| Free triali | ✗ | ✗ |
| Top tier pricei | Enterprise · Contact sales | Enterprise · Contact sales |
| Pricing summaryi | 1 published plans | 1 published plans |
| Categoriesi |
Capability matrix
Developer-facing capabilities and access signals for Cresta and Omilia.
| Capability | Cresta | Omilia |
|---|---|---|
| MCP support | ✗ | ✗ |
| Public API | ✓ | ✗ |
| Webhooks | ✗ | ✗ |
| OAuth 2.0 | ✗ | ✗ |
| SDK languages | — | — |
| Free plan | ✗ | ✗ |
| Free trial | ✗ | ✗ |
| Verified | ✓ | ✗ |
| Active deal | ✗ | ✗ |
🟢 Strengths of Cresta
- Has raised more capital ($280M vs $87M)
- Higher Neuron score (54 vs 0)
- Newer company (2017)
- Verified profile
🔵 Strengths of Omilia
- Strong in AI Chatbots
Which should you choose?
Choose Omilia if price matters most — it starts at Enterprise · Contact sales, which is friendlier for teams watching burn. Both AI Chatbots tools ship core features, so the cost delta often decides it for small teams and solo operators.
Choose Cresta if you want the most established option — it has raised $280M, suggesting more runway for enterprise features, support, and long-term roadmap. For mission-critical workflows or larger teams, that stability often outweighs a lower monthly price.
Frequently asked questions
Cresta vs Omilia — which is better?
It depends on your priority. Cresta has raised more capital and is the more established option; Omilia has broader feature depth. See the side-by-side table above.
Is Cresta cheaper than Omilia?
No — Omilia's cheapest paid plan is Enterprise · Contact sales, while Cresta's is Enterprise · Contact sales.
Do Cresta and Omilia offer free plans?
Cresta: Paid only. Omilia: Paid only.
Explore more AI Chatbots tools
Contextual paths to related AI startups, deals and rankings.