Filum AI vs Sprig
Which Customer Feedback AI tool is better in 2026?
Filum AI
AI customer experience management platform for Southeast Asia
Sprig
Accelerate every step of your research workflow with an enterprise research platform powered by AI agents.
Side-by-side
Filum AI is the more established option (raised $1M); pricing is comparable on both sides.
| Metric | Filum AI | Sprig |
|---|---|---|
| Taglinei | AI customer experience management platform for Southeast Asia | Accelerate every step of your research workflow with an enterprise research platform powered by AI agents. |
| Foundedi | 2020🏆 | — |
| HQi | Ho Chi Minh City, VN | US |
| Employeesi | 11-50🏆 | — |
| Neuron scorei | 60🏆 | 15 |
| Total fundingi | $1M🏆 | Undisclosed |
| Latest roundi | Seed · Mar 2025 | — |
| Valuationi | — | — |
| Cheapest paid plani | Pricing not disclosed | — |
| Free plani | ✓ | ✗ |
| Free triali | ✓ | ✗ |
| Top tier pricei | Pricing not disclosed | Enterprise · Contact sales |
| Pricing summaryi | Free | 1 published plans |
| Categoriesi |
Capability matrix
Developer-facing capabilities and access signals for Filum AI and Sprig.
| Capability | Filum AI | Sprig |
|---|---|---|
| MCP support | ✗ | ✗ |
| Public API | ✓ | ✗ |
| Webhooks | ✗ | ✗ |
| OAuth 2.0 | ✗ | ✗ |
| SDK languages | — | — |
| Free plan | ✓ | ✗ |
| Free trial | ✓ | ✗ |
| Verified | ✗ | ✗ |
| Active deal | ✗ | ✗ |
🟢 Strengths of Filum AI
- Has raised more capital ($1M vs Undisclosed)
- Higher Neuron score (60 vs 15)
- Offers a free plan
- Offers a free trial
🔵 Strengths of Sprig
- Strong in AI Customer Feedback
Which should you choose?
Choose Sprig if price matters most — it starts at Enterprise · Contact sales, which is friendlier for teams watching burn. Both AI Customer Feedback tools ship core features, so the cost delta often decides it for small teams and solo operators.
Choose Filum AI if you want the most established option — it has raised $1M, suggesting more runway for enterprise features, support, and long-term roadmap. For mission-critical workflows or larger teams, that stability often outweighs a lower monthly price.
Frequently asked questions
Filum AI vs Sprig — which is better?
It depends on your priority. Filum AI has raised more capital and is the more established option; Sprig has broader feature depth. See the side-by-side table above.
Is Filum AI cheaper than Sprig?
No — Sprig's cheapest paid plan is Enterprise · Contact sales, while Filum AI's is Free.
Do Filum AI and Sprig offer free plans?
Filum AI: Yes, has a free plan. Sprig: Paid only.
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