ElevenLabs vs PolyAI
Which Chatbots AI tool is better in 2026?
ElevenLabs
The most realistic AI voices for creators, developers, and enterprise.
PolyAI
The world's most lifelike voice AI agents for enterprise customer service.
Side-by-side
| ElevenLabs | PolyAI | |
|---|---|---|
| Tagline | The most realistic AI voices for creators, developers, and enterprise. | The world's most lifelike voice AI agents for enterprise customer service. |
| Founded | 2022 | — |
| HQ | New York, GB | London, GB |
| Employees | 201-500 | 201-500 |
| Total funding | $922M | Undisclosed |
| Latest round | Series D · Feb 2026 | — |
| Valuation | $11B | — |
| Cheapest paid plan | Starter · $6/mo | — |
| Free plan | ✓ Free | ✗ |
| Free trial | ✗ | ✗ |
| Top tier price | Business · $990/mo | Enterprise · Contact sales |
| Pricing summary | 7 published plans | 1 published plans |
| Categories |
Capability matrix
Developer-facing capabilities and access signals for ElevenLabs and PolyAI.
| Capability | ElevenLabs | PolyAI |
|---|---|---|
| MCP support | ✗ | ✗ |
| Public API | ✗ | ✗ |
| Webhooks | ✗ | ✗ |
| OAuth 2.0 | ✗ | ✗ |
| SDK languages | 5 (Python, TypeScript, Kotlin, Swift…) | — |
| Free plan | ✓ | ✗ |
| Free trial | ✗ | ✗ |
| Verified | ✗ | ✗ |
| Active deal | ✓ | ✗ |
🟢 Strengths of ElevenLabs
- Has raised more capital ($922M vs Undisclosed)
- Higher Neuron score (75 vs 32)
- Offers a free plan
- Lower starting price ($5/mo)
🔵 Strengths of PolyAI
- Strong in AI Chatbots
Which should you choose?
Choose ElevenLabs if price matters most — it starts at Free · From $5/mo, which is friendlier for teams watching burn. Both AI Chatbots tools ship core features, so the cost delta often decides it for small teams and solo operators.
Choose ElevenLabs if you want the most established option — it has raised $922M, suggesting more runway for enterprise features, support, and long-term roadmap. For mission-critical workflows or larger teams, that stability often outweighs a lower monthly price.
💸 Deals
Get 50% off ElevenLabs Creator — first month
Half off your first month on ElevenLabs Creator plan — realistic AI voices for creators.
NEURON50 Frequently asked questions
ElevenLabs vs PolyAI — which is better?
It depends on your priority. ElevenLabs has raised more capital and is the more established option; PolyAI has broader feature depth. See the side-by-side table above.
Is ElevenLabs cheaper than PolyAI?
Yes — ElevenLabs's cheapest paid plan is Starter · $6/mo, while PolyAI's is Enterprise · Contact sales.
Do ElevenLabs and PolyAI offer free plans?
ElevenLabs: Yes, has a free plan. PolyAI: Paid only.
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