Cresta vs ElevenLabs
Which Chatbots AI tool is better in 2026?
Cresta
Generative AI for the contact center
ElevenLabs
The most realistic AI voices for creators, developers, and enterprise.
Side-by-side
ElevenLabs leads on both fronts — more capital raised ($1.1B) and a lower entry price than Cresta.
| Metric | Cresta | ElevenLabs |
|---|---|---|
| Taglinei | Generative AI for the contact center | The most realistic AI voices for creators, developers, and enterprise. |
| Foundedi | 2017🏆 | 2022 |
| HQi | Palo Alto, US | New York, GB |
| Employeesi | 101-250 | 201-500🏆 |
| Neuron scorei | 54 | 80🏆 |
| Total fundingi | $280M | $1.1B🏆 |
| Latest roundi | Series D · Nov 2024 | other · Feb 2026 |
| Valuationi | $1.6B | $11B🏆 |
| Cheapest paid plani | — | From $5/mo🏆 |
| Free plani | ✗ | ✓ |
| Free triali | ✗ | ✗ |
| Top tier pricei | Enterprise · Contact sales | Pricing not disclosed |
| Pricing summaryi | 1 published plans | Free · From $5/mo |
| Categoriesi |
Capability matrix
Developer-facing capabilities and access signals for Cresta and ElevenLabs.
| Capability | Cresta | ElevenLabs |
|---|---|---|
| MCP support | ✗ | ✗ |
| Public API | ✓ | ✗ |
| Webhooks | ✗ | ✗ |
| OAuth 2.0 | ✗ | ✗ |
| SDK languages | — | 5 (Python, TypeScript, Kotlin, Swift…) |
| Free plan | ✗ | ✓ |
| Free trial | ✗ | ✗ |
| Verified | ✓ | ✗ |
| Active deal | ✗ | ✓ |
🟢 Strengths of Cresta
- More mature (2017)
- Verified profile
🔵 Strengths of ElevenLabs
- Has raised more capital ($1.1B vs $280M)
- Higher Neuron score (80 vs 54)
- Offers a free plan
- Lower starting price ($5/mo)
Which should you choose?
Choose ElevenLabs if price matters most — it starts at Free · From $5/mo, which is friendlier for teams watching burn. Both AI Chatbots tools ship core features, so the cost delta often decides it for small teams and solo operators.
Choose ElevenLabs if you want the most established option — it has raised $1.1B, suggesting more runway for enterprise features, support, and long-term roadmap. For mission-critical workflows or larger teams, that stability often outweighs a lower monthly price.
💸 Deals
Get 50% off ElevenLabs Creator — first month
Half off your first month on ElevenLabs Creator plan — realistic AI voices for creators.
NEURON50 Frequently asked questions
Cresta vs ElevenLabs — which is better?
It depends on your priority. Cresta is the leaner option; ElevenLabs is cheaper to start. See the side-by-side table above.
Is Cresta cheaper than ElevenLabs?
No — ElevenLabs's cheapest paid plan is Free · From $5/mo, while Cresta's is Enterprise · Contact sales.
Do Cresta and ElevenLabs offer free plans?
Cresta: Paid only. ElevenLabs: Yes, has a free plan.
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