Chatbase vs Decagon
Which Chatbots AI tool is better in 2026?
Chatbase
Custom AI chatbots trained on your data.
Decagon
AI agents that actually solve customer problems
Side-by-side
Decagon is the more established option (raised $546M), but Chatbase is cheaper to start.
| Metric | Chatbase | Decagon |
|---|---|---|
| Taglinei | Custom AI chatbots trained on your data. | AI agents that actually solve customer problems |
| Foundedi | 2023 | 2023 |
| HQi | San Francisco, US | San Francisco, US |
| Employeesi | 11-50 | 50-200🏆 |
| Neuron scorei | 50 | 63🏆 |
| Total fundingi | $3M | $546M🏆 |
| Latest roundi | Seed · Nov 2023 | Series D · Jan 2026 |
| Valuationi | — | $4.5B🏆 |
| Cheapest paid plani | —🏆 | — |
| Free plani | ✓ Build your agent for free | ✗ |
| Free triali | ✗ | ✗ |
| Top tier pricei | Enterprise · Contact sales | Enterprise Custom · Contact sales |
| Pricing summaryi | 2 published plans | 1 published plans |
| Categoriesi |
Capability matrix
Developer-facing capabilities and access signals for Chatbase and Decagon.
| Capability | Chatbase | Decagon |
|---|---|---|
| MCP support | ✗ | ✗ |
| Public API | ✗ | ✓ |
| Webhooks | ✗ | ✗ |
| OAuth 2.0 | ✗ | ✗ |
| SDK languages | 1 (JavaScript) | — |
| Free plan | ✓ | ✗ |
| Free trial | ✗ | ✗ |
| Verified | ✗ | ✓ |
| Active deal | ✗ | ✗ |
🟢 Strengths of Chatbase
- Offers a free plan
- Lower starting price ($19/mo)
🔵 Strengths of Decagon
- Has raised more capital ($546M vs $3M)
- Higher Neuron score (63 vs 50)
- Verified profile
Which should you choose?
Choose Chatbase if price matters most — it starts at Free · From $19/mo, which is friendlier for teams watching burn. Both AI Chatbots tools ship core features, so the cost delta often decides it for small teams and solo operators.
Choose Decagon if you want the most established option — it has raised $546M, suggesting more runway for enterprise features, support, and long-term roadmap. For mission-critical workflows or larger teams, that stability often outweighs a lower monthly price.
Frequently asked questions
Chatbase vs Decagon — which is better?
It depends on your priority. Chatbase is the leaner option; Decagon has broader feature depth. See the side-by-side table above.
Is Chatbase cheaper than Decagon?
Yes — Chatbase's cheapest paid plan is Free, while Decagon's is Enterprise · Contact sales.
Do Chatbase and Decagon offer free plans?
Chatbase: Yes, has a free plan. Decagon: Paid only.
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