What Sidekick does
Sidekick is an AI-powered SMS assistant that gives deskless and frontline workers instant access to company knowledge by text. Workers save a single phone number as a contact and text questions to get answers drawn from their organization's documents—no app download or login required.
Key capabilities
Sidekick ingests SOPs, safety manuals, training materials and shared drives in formats like PDF and Word, then answers questions with source citations such as page numbers or SOP codes. It guides workers through safety incident protocols and can page supervisors, and it automatically captures answers and workarounds into a searchable, company-owned knowledge base. Multi-language translation makes content accessible across diverse teams, and dashboards track training, certifications and onboarding.
Who it's for
Sidekick is built for manufacturing and industrial frontline workers and their employers, addressing the risk of operational knowledge living only in experienced workers' heads. It helps with onboarding, compliance documentation, coverage and succession planning.