Pylon

Pylon provides an AI-native B2B support solution designed to handle customer interactions across all channels, including Slack, Teams, WhatsApp, and email. It leverages AI to automate issue resolution, intelligent routing, knowledge base management, and account intelligence, helping businesses reduce response times and improve efficiency. The platform aims to replace traditional support systems like Zendesk and Intercom by offering a more integrated and AI-driven approach to customer service.