What Parrot does
Parrot is an AI-native operating system for auto collision repair shops. It automates back-office work, communications, parts sourcing, and insurance coordination, acting as a 24/7 virtual front desk so technicians can focus on repairs rather than phone calls and paperwork.
Key capabilities
- Answers inbound calls, texts, and emails; qualifies leads, books appointments, and follows up
- Calls multiple suppliers to source parts at competitive prices
- Manages insurance supplement submissions and adjuster follow-ups through claim completion
- Drafts estimates from historical shop data and reconciles invoices against repair orders to flag discrepancies
- Integrates with major shop management platforms including CCC ONE, Audatex, and Mitchell 1
Who it's for
Parrot is built for collision repair shops that want to improve efficiency and capture more revenue without adding headcount, automating the coordination among customers, suppliers, and insurers that typically consumes shop staff time.