Modern is an AI-native IT service management platform that consolidates IT functions through always-on AI agents. The platform automates help desk, access management, hardware provisioning, onboarding and offboarding, security, and procurement workflows within existing channels like Slack, Teams, Email, Voice, WhatsApp, and Telegram. The company reports more than 80% automation across IT team requests. Modern was founded by Seb Poole and Aleks Tomovski and is part of Y Combinator's Spring 2026 batch.