Madison AI provides a chatbot and other AI-backed services to cities, counties and other local agencies, trained on each government's institutional knowledge so residents and staff get accurate, locally grounded answers. The company's capabilities were recognized with the 'Most Innovative Solution' award at the 2025 State of GovTech PitchFest. Madison AI's backers and supporters include several govtech veterans along with officials from Nevada. In late 2025 the company secured a $3.5M funding round to continue its growth momentum.