What LunaBill does
LunaBill provides AI voice agents and automation for hospital and health system accounts receivable (AR) teams. Its product, Luna, manages the claim lifecycle from submission through payment, handling the repetitive follow-up work that revenue cycle staff perform on unpaid and denied claims.
Key capabilities
Luna monitors claims past a payer's standard processing window, checks payer portals for claim status and denial codes, and places phone calls to payers, navigating phone systems and speaking with representatives to obtain reference numbers. It verifies insurance eligibility, drafts and files appeals for denied claims, resubmits corrected claims, and posts payments and notes back to the hospital's systems. LunaBill states integration with major healthcare systems including Epic, Cerner, Waystar, and Availity.
Who it's for
LunaBill serves hospital revenue cycle and AR teams managing large volumes of claims in this AI healthcare and billing automation category, aiming to reduce manual phone work and claim status tracking.