Lance builds autonomous AI agents that run hotel operations, handling inbound calls, SMS, and email to answer guest inquiries and process service requests around the clock. The platform includes a receptionist agent for guest services, a sales agent for booking inquiries, and 'Lance Pad,' an operations coordination tablet interface for staff. The company is based in San Francisco and is part of Y Combinator's Winter 2026 batch.
Lance
ActiveAI Agents That Run Hotel Operations
Total raised
$500K
1 round
Stage
Seed
Jan 2026
Team
1-10
since 2026
Pricing
—
Founded
2026
San Francisco, United States
Agent-ready
—
Autonomous AI agents that run hotel operations 24/7
Receptionist agent for guest service inquiries
Sales agent dedicated to booking inquiries
Inbound call handling for guest requests
SMS and email handling alongside voice
Lance Pad, a staff-facing operations coordination tablet
Around-the-clock processing of service requests
Multi-channel guest communication from a unified system
12/100
Early
MCP server
Public API
Webhooks
OAuth 2.0
SDKs
No public agent surfaces detected yet.
Jan 2026 Seed $500K ● Y Combinator
Capital network
$500K raised ·1 backer·10 network links
- Backers1
- Shared portfoliocompanies these backers also fund
- Extended networkfunds that co-invest alongside them
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- What does Lance do for hotels?
- Lance provides autonomous AI agents that run hotel operations, handling inbound calls, SMS, and email for guest service and bookings. The agents work around the clock to answer inquiries and process service requests.
- What is Lance Pad?
- Lance Pad is a staff-facing operations coordination tablet interface. It complements the guest-facing AI agents by giving hotel staff a tool to coordinate and manage operations.
- Which channels do the agents cover?
- The agents handle voice calls, SMS, and email, giving guests multiple ways to reach the hotel. A receptionist agent covers guest services while a sales agent handles booking inquiries.
- Is the service available at all hours?
- Yes, Lance's agents operate 24/7. This allows hotels to maintain responsive guest service even during overnight hours or staffing gaps.
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