Humoniq is an AI-native business process outsourcing provider for the travel and transport industries, which outsource roughly $20B of customer support each year. The company replaces traditional human-staffed outsourcing with voice and text AI agents that handle both front-office interactions (flight changes, baggage inquiries) and back-office tasks (refunds, reservations). It integrates with global distribution systems and back-office tools to automate phone, chat, email, and social inquiries for airlines and travel agencies. Founded in 2025, Humoniq was part of YC's Summer 2025 batch and is led by the team that previously built Flightfox.