What Coveo does
Coveo provides an AI Relevance Platform that delivers AI-powered search and conversational discovery for enterprises. It helps large organizations surface relevant, personalized results and answers across customer- and employee-facing experiences, with a focus on measurable business ROI.
Key capabilities
The platform combines intelligent search that understands user intent, generative answering that returns trusted real-time answers, and personalization based on user behavior and context. It also offers machine-learning recommendations, agentic AI and retrieval that connect enterprise data to AI agents, and analytics for tracking and optimizing relevance. These capabilities span commerce, customer service, workplace, and website use cases.
Who it's for
Coveo serves large enterprises across many sectors, with customers including major technology and software companies. Common applications include powering product discovery and conversion in B2B and B2C ecommerce, enabling self-service support and faster case resolution in customer service, unifying information retrieval for employees across enterprise systems, and personalizing content discovery on corporate websites. The company is headquartered in Canada and has been recognized as a leader in the 2025 Gartner Magic Quadrant for Search and Product Discovery.