Aiello is an AI software company headquartered in Taipei, Taiwan, focused on the hospitality sector. Its platform combines natural-language voice assistants, AI call agents, task management and guest-engagement tools to improve the hotel guest experience before, during and after a stay. Aiello's technology is deployed across more than 20,000 rooms in nine countries, serving chains including InterContinental Hotels Group and Millennium Hotels & Resorts. The company has raised about $10.8 million from investors including B Current Impact Investment, CDIB Capital Group, E.Sun Venture Capital, Wistron Medical Technology and Jafco Asia, positioning it as one of Taiwan's notable vertical-AI hospitality startups.
Aiello
ActiveAI voice assistants and agents for hotels
Total raised
$9M
1 round
Stage
Series A
Mar 2023
Team
11-50
since 2019
Pricing
Enterprise
Founded
2019
Taipei
Agent-ready
API
Score 40/100
In-room AI voice assistant
AI call/front-desk agents
Guest engagement and messaging
Task and service-request management
Natural-language understanding for hospitality
Multi-language guest support
Hotel operations analytics
Multi-property deployment
40/100
Developing
MCP server
Public API
Webhooks
OAuth 2.0
SDKs
Mar 2023 Series A $9M ● CDIB Capital Group
Capital network
$10.8M raised ·5 backers
- Backers5
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- What does Aiello do?
- It provides AI voice assistants, call agents and guest-engagement tools for hotels.
- Where is Aiello based?
- Taipei, Taiwan.
- How much has Aiello raised?
- About $10.8 million from investors including CDIB Capital Group and E.Sun Venture Capital.
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