Soul Machines vs tl;dv
Which Customer Support AI tool is better in 2026?
Soul Machines
Autonomously animated digital people for interactive customer experiences
tl;dv
AI meeting notetaker for Zoom, Google Meet, and Teams
Side-by-side
Soul Machines is the more established option (raised $135M), but tl;dv is cheaper to start.
| Metric | Soul Machines | tl;dv |
|---|---|---|
| Taglinei | Autonomously animated digital people for interactive customer experiences | AI meeting notetaker for Zoom, Google Meet, and Teams |
| Foundedi | 2016🏆 | 2020 |
| HQi | Auckland, New Zealand | Munich, DE |
| Employeesi | — | 51-100🏆 |
| Neuron scorei | 75 | 78🏆 |
| Total fundingi | $135M🏆 | $4.5M |
| Latest roundi | Series B · Feb 2022 | Seed · Jun 2022 |
| Valuationi | — | —🏆 |
| Cheapest paid plani | Pricing not disclosed | —🏆 |
| Free plani | ✗ | ✓ Free |
| Free triali | ✗ | ✗ |
| Top tier pricei | Pricing not disclosed | — |
| Pricing summaryi | Enterprise · Contact sales | 1 published plans |
| Categoriesi |
Capability matrix
Developer-facing capabilities and access signals for Soul Machines and tl;dv.
| Capability | Soul Machines | tl;dv |
|---|---|---|
| MCP support | ✗ | ✗ |
| Public API | ✓ | ✓ |
| Webhooks | ✗ | ✓ |
| OAuth 2.0 | ✗ | ✓ |
| SDK languages | 1 (JavaScript) | 1 (rest) |
| Free plan | ✗ | ✓ |
| Free trial | ✗ | ✗ |
| Verified | ✗ | ✗ |
| Active deal | ✗ | ✓ |
🟢 Strengths of Soul Machines
- Has raised more capital ($135M vs $4.5M)
- More mature (2016)
🔵 Strengths of tl;dv
- Higher Neuron score (78 vs 75)
- Offers a free plan
- Lower starting price ($18/mo)
- Newer company (2020)
Which should you choose?
Choose tl;dv if price matters most — it starts at Free · From $18/mo, which is friendlier for teams watching burn. Both AI Customer Support tools ship core features, so the cost delta often decides it for small teams and solo operators.
Choose Soul Machines if you want the most established option — it has raised $135M, suggesting more runway for enterprise features, support, and long-term roadmap. For mission-critical workflows or larger teams, that stability often outweighs a lower monthly price.
💸 Deals
tl;dv free plan — unlimited meeting recordings
tl;dv free plan offers unlimited recording and transcription of Zoom, Google Meet, and Teams calls in 30+ languages.
Frequently asked questions
Soul Machines vs tl;dv — which is better?
It depends on your priority. Soul Machines has raised more capital and is the more established option; tl;dv is cheaper to start. See the side-by-side table above.
Is Soul Machines cheaper than tl;dv?
No — tl;dv's cheapest paid plan is Free, while Soul Machines's is Enterprise · Contact sales.
Do Soul Machines and tl;dv offer free plans?
Soul Machines: Paid only. tl;dv: Yes, has a free plan.
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