Retell AI vs Uniphore
Which Agents AI tool is better in 2026?
Retell AI
Hire your AI call center for sales, support, and appointment scheduling
Uniphore
Enterprise business AI for conversations, agents, and data
Side-by-side
Uniphore is the more established option (raised $870M); pricing is comparable on both sides.
| Metric | Retell AI | Uniphore |
|---|---|---|
| Taglinei | Hire your AI call center for sales, support, and appointment scheduling | Enterprise business AI for conversations, agents, and data |
| Foundedi | 2023 | 2008🏆 |
| HQi | US | Palo Alto, United States |
| Employeesi | 1-10🏆 | — |
| Neuron scorei | 60 | 77🏆 |
| Total fundingi | Undisclosed | $870M🏆 |
| Latest roundi | Seed | Series F · Oct 2025 |
| Valuationi | — | $2.5B🏆 |
| Cheapest paid plani | — | Pricing not disclosed |
| Free plani | ✓ Free Trial | ✗ |
| Free triali | ✓ | ✗ |
| Top tier pricei | Enterprise · Contact sales | Pricing not disclosed |
| Pricing summaryi | 2 published plans | Custom |
| Categoriesi |
Capability matrix
Developer-facing capabilities and access signals for Retell AI and Uniphore.
| Capability | Retell AI | Uniphore |
|---|---|---|
| MCP support | ✗ | ✗ |
| Public API | ✗ | ✓ |
| Webhooks | ✗ | ✓ |
| OAuth 2.0 | ✗ | ✓ |
| SDK languages | 2 (JavaScript, Python) | — |
| Free plan | ✓ | ✗ |
| Free trial | ✓ | ✗ |
| Verified | ✗ | ✗ |
| Active deal | ✗ | ✗ |
🟢 Strengths of Retell AI
- Offers a free plan
- Offers a free trial
- Newer company (2023)
🔵 Strengths of Uniphore
- Has raised more capital ($870M vs Undisclosed)
- Higher Neuron score (77 vs 60)
- More mature (2008)
Which should you choose?
Choose Uniphore if price matters most — it starts at Custom, which is friendlier for teams watching burn. Both AI Agents tools ship core features, so the cost delta often decides it for small teams and solo operators.
Choose Uniphore if you want the most established option — it has raised $870M, suggesting more runway for enterprise features, support, and long-term roadmap. For mission-critical workflows or larger teams, that stability often outweighs a lower monthly price.
Frequently asked questions
Retell AI vs Uniphore — which is better?
It depends on your priority. Retell AI is the leaner option; Uniphore has broader feature depth. See the side-by-side table above.
Is Retell AI cheaper than Uniphore?
No — Uniphore's cheapest paid plan is Custom, while Retell AI's is Free.
Do Retell AI and Uniphore offer free plans?
Retell AI: Yes, has a free plan. Uniphore: Paid only.
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