DevRev vs Gorgias
Which Customer Support AI tool is better in 2026?
DevRev
Gorgias
Side-by-side
DevRev is the more established option (raised $150.8M); pricing is comparable on both sides.
| Metric | DevRev | Gorgias |
|---|---|---|
| Taglinei | — | — |
| Foundedi | 2020 | 2015🏆 |
| HQi | — | — |
| Employeesi | 11-50 | 11-50 |
| Neuron scorei | 76🏆 | 74 |
| Total fundingi | $150.8M🏆 | $59M |
| Latest roundi | Seed | Series C |
| Valuationi | — | — |
| Cheapest paid plani | Pricing not disclosed | Pricing not disclosed |
| Free plani | ✓ | ✓ |
| Free triali | ✓ | ✓ |
| Top tier pricei | Pricing not disclosed | Pricing not disclosed |
| Pricing summaryi | Free | Free |
| Categoriesi |
Capability matrix
Developer-facing capabilities and access signals for DevRev and Gorgias.
| Capability | DevRev | Gorgias |
|---|---|---|
| MCP support | ✗ | ✗ |
| Public API | ✗ | ✗ |
| Webhooks | ✗ | ✗ |
| OAuth 2.0 | ✗ | ✗ |
| SDK languages | — | — |
| Free plan | ✓ | ✓ |
| Free trial | ✓ | ✓ |
| Verified | ✗ | ✗ |
| Active deal | ✗ | ✗ |
🟢 Strengths of DevRev
- Has raised more capital ($150.8M vs $59M)
- Higher Neuron score (76 vs 74)
- Newer company (2020)
🔵 Strengths of Gorgias
- More mature (2015)
Which should you choose?
Choose Gorgias if price matters most — it starts at Free, which is friendlier for teams watching burn. Both AI Customer Support tools ship core features, so the cost delta often decides it for small teams and solo operators.
Choose DevRev if you want the most established option — it has raised $150.8M, suggesting more runway for enterprise features, support, and long-term roadmap. For mission-critical workflows or larger teams, that stability often outweighs a lower monthly price.
Frequently asked questions
DevRev vs Gorgias — which is better?
It depends on your priority. DevRev has raised more capital and is the more established option; Gorgias has broader feature depth. See the side-by-side table above.
Is DevRev cheaper than Gorgias?
No — Gorgias's cheapest paid plan is Free, while DevRev's is Free.
Do DevRev and Gorgias offer free plans?
DevRev: Yes, has a free plan. Gorgias: Yes, has a free plan.
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