Beside vs Giga
Which Customer Support AI tool is better in 2026?
Beside
An AI receptionist for the real economy that never misses a call
Giga
Enterprise voice AI agents that handle customer support like humans
Side-by-side
Giga is the more established option (raised $61M); pricing is comparable on both sides.
| Metric | Beside | Giga |
|---|---|---|
| Taglinei | An AI receptionist for the real economy that never misses a call | Enterprise voice AI agents that handle customer support like humans |
| Foundedi | 2024 | 2023🏆 |
| HQi | Paris, FR | San Francisco, US |
| Employeesi | 11-50 | 11-50 |
| Neuron scorei | 64 | 67🏆 |
| Total fundingi | $32M | $61M🏆 |
| Latest roundi | Series A | Series A |
| Valuationi | — | — |
| Cheapest paid plani | Pricing not disclosed | Pricing not disclosed |
| Free plani | ✓ | ✓ |
| Free triali | ✓ | ✓ |
| Top tier pricei | Pricing not disclosed | Pricing not disclosed |
| Pricing summaryi | Free | Free |
| Categoriesi |
Capability matrix
Developer-facing capabilities and access signals for Beside and Giga.
| Capability | Beside | Giga |
|---|---|---|
| MCP support | ✗ | ✗ |
| Public API | ✗ | ✓ |
| Webhooks | ✗ | ✗ |
| OAuth 2.0 | ✗ | ✗ |
| SDK languages | — | — |
| Free plan | ✓ | ✓ |
| Free trial | ✓ | ✓ |
| Verified | ✗ | ✗ |
| Active deal | ✗ | ✗ |
🟢 Strengths of Beside
- Newer company (2024)
🔵 Strengths of Giga
- Has raised more capital ($61M vs $32M)
- Higher Neuron score (67 vs 64)
- More mature (2023)
Which should you choose?
Choose Giga if price matters most — it starts at Free, which is friendlier for teams watching burn. Both AI Customer Support tools ship core features, so the cost delta often decides it for small teams and solo operators.
Choose Giga if you want the most established option — it has raised $61M, suggesting more runway for enterprise features, support, and long-term roadmap. For mission-critical workflows or larger teams, that stability often outweighs a lower monthly price.
Frequently asked questions
Beside vs Giga — which is better?
It depends on your priority. Beside is the leaner option; Giga has broader feature depth. See the side-by-side table above.
Is Beside cheaper than Giga?
No — Giga's cheapest paid plan is Free, while Beside's is Free.
Do Beside and Giga offer free plans?
Beside: Yes, has a free plan. Giga: Yes, has a free plan.
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