Databricks vs ServiceNow AI Research
Which Agents AI tool is better in 2026?
Databricks
The data + AI company
ServiceNow AI Research
Shaping the future of work with AI by advancing enterprise intelligence through human-centered and scalable solutions.
Side-by-side
Databricks is the more established option (raised $5.6B); pricing is comparable on both sides.
| Metric | Databricks | ServiceNow AI Research |
|---|---|---|
| Taglinei | The data + AI company | Shaping the future of work with AI by advancing enterprise intelligence through human-centered and scalable solutions. |
| Foundedi | 2013🏆 | — |
| HQi | San Francisco, US | US |
| Employeesi | 8000+🏆 | 51-200 |
| Neuron scorei | 95🏆 | 64 |
| Total fundingi | $5.6B🏆 | Undisclosed |
| Latest roundi | Series L · Dec 2025 | public-company |
| Valuationi | $134B🏆 | — |
| Cheapest paid plani | — | Pricing not disclosed |
| Free plani | ✗ | ✗ |
| Free triali | ✓ | ✗ |
| Top tier pricei | Committed Use Plan · Contact sales | Pricing not disclosed |
| Pricing summaryi | 3 published plans | Enterprise · Contact sales |
| Categoriesi |
Capability matrix
Developer-facing capabilities and access signals for Databricks and ServiceNow AI Research.
| Capability | Databricks | ServiceNow AI Research |
|---|---|---|
| MCP support | ✓ | ✗ |
| Public API | ✓ | ✗ |
| Webhooks | ✓ | ✗ |
| OAuth 2.0 | ✓ | ✗ |
| SDK languages | 6 (Python, Java, R, Scala…) | — |
| Free plan | ✗ | ✗ |
| Free trial | ✓ | ✗ |
| Verified | ✓ | ✗ |
| Active deal | ✗ | ✗ |
🟢 Strengths of Databricks
- Has raised more capital ($5.6B vs Undisclosed)
- Higher Neuron score (95 vs 64)
- Offers a free trial
- Newer company (2013)
🔵 Strengths of ServiceNow AI Research
- Strong in AI Agents
Which should you choose?
Choose ServiceNow AI Research if price matters most — it starts at Enterprise · Contact sales, which is friendlier for teams watching burn. Both AI Agents tools ship core features, so the cost delta often decides it for small teams and solo operators.
Choose Databricks if you want the most established option — it has raised $5.6B, suggesting more runway for enterprise features, support, and long-term roadmap. For mission-critical workflows or larger teams, that stability often outweighs a lower monthly price.
Frequently asked questions
Databricks vs ServiceNow AI Research — which is better?
It depends on your priority. Databricks has raised more capital and is the more established option; ServiceNow AI Research has broader feature depth. See the side-by-side table above.
Is Databricks cheaper than ServiceNow AI Research?
No — ServiceNow AI Research's cheapest paid plan is Enterprise · Contact sales, while Databricks's is Enterprise · Contact sales.
Do Databricks and ServiceNow AI Research offer free plans?
Databricks: Free trial only. ServiceNow AI Research: Paid only.
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