What\u2019s new at Retell AI
Hire your AI call center for sales, support, and appointment scheduling
- feature major
ChatGPT app, Dynamic voice speed, A/B testing, and more
Released ChatGPT integration allowing users to build production-ready voice agents directly through ChatGPT, plus dynamic voice speed adjustments and A/B testing capabilities.
- feature major
Agent Versioning 2.0, Granular Multilingual, Custom Voicemail, Voice Orb, and more
Introduced Agent Versioning 2.0 with environment tags and draft management, granular multilingual support with automatic language detection, and custom voicemail handling capabilities.
- feature major
Live Call Monitoring, Custom Dashboards, Built-in CRM, Colloquial Model, Expressive Mode, and more
Major platform update including real-time call monitoring, custom dashboards for different teams, built-in CRM integration with Salesforce and HubSpot, and new voice models for more natural conversations.
- feature major
Conductor, higher free-tier token limits, and more
Retell launched Conductor, an AI copilot for building and maintaining voice agents that simulates changes before deployment and learns from real calls. Free LLM token allowance was increased to 4,000 tokens.
- feature major
ChatGPT app, Dynamic voice speed, A/B testing, and more
Released ChatGPT integration for building voice agents directly within ChatGPT interface, enabling users to create production-ready AI voice agents with prompts, deploy to phone numbers, and monitor performance.
- feature major
Agent Versioning 2.0, Granular Multilingual, Custom Voicemail, Voice Orb, and more
Introduced comprehensive agent versioning with staging/production environments, granular multilingual support with automatic language detection, and custom voicemail handling. Added Voice Orb for easy agent sharing via links.
- feature major
Live Call Monitoring, Custom Dashboards, Built-in CRM, Colloquial Model, Expressive Mode, and more
Major platform update including real-time call monitoring, custom dashboards for different teams, native CRM integration with Salesforce and HubSpot, and new voice models for more natural conversation. Also added emotion control and auto-detection features.
- feature major
Conductor, higher free-tier token limits, and more
Retell launched Conductor, an AI copilot for building and maintaining voice agents that simulates changes before deployment and learns from real calls. Free LLM token allowance was increased to 4,000 tokens per agent.
- feature major
Retell Workflows, Brex top 25, and more
Launched Retell Workflows for native orchestration of voice agent operations with integration library, tool store, and preset functions. Improved transfer handling, transcription, and added GPT-5.6 and GPT Realtime 2.1 models.
- feature major
Retell Workflows, Brex top 25, and more
Launched Retell Workflows for native orchestration of voice agent operations with integration library, tool store, and preset functions. Improved transfer handling, transcription usability, and added GPT-5.6 and GPT Realtime 2.1 models.
- feature major
Agent Versioning 2.0, Granular Multilingual, Custom Voicemail, Voice Orb
Released improved agent versioning with staging/production environments, multi-language support with automatic detection, custom voicemail handling, and shareable voice agent links.
- feature major
Live Call Monitoring, Custom Dashboards, Built-in CRM, Colloquial Model, Expressive Mode
Retell AI launched five major features including real-time call monitoring, CRM integration with Salesforce/HubSpot, customizable dashboards, and enhanced voice agent naturalness through Colloquial and Expressive modes.
- feature major
Agent Versioning 2.0, Granular Multilingual, Custom Voicemail, Voice Orb, and more
Enhanced agent management with version control, multi-language support with automatic detection, custom voicemail handling, and shareable agent links.
- feature major
Live Call Monitoring, Custom Dashboards, Built-in CRM, Colloquial Model, Expressive Mode, and more
Major platform update introducing real-time call monitoring, customizable dashboards, native CRM integration with Salesforce and HubSpot, and enhanced voice agent capabilities with more natural speech patterns.
- security minor
Agent Guardrails, Webhook Testing, Auto-Failover, Billing Transparency
Security improvements with jailbreak protection and harmful content filtering, enhanced webhook testing capabilities, and improved billing transparency features.
- feature major
ChatGPT app, Dynamic voice speed, A/B testing
Integration with ChatGPT for building voice agents, adaptive voice speed matching caller pace, and A/B testing capabilities for comparing agent performance.
- feature major
Agent Versioning 2.0, Granular Multilingual, Custom Voicemail, Voice Orb
Enhanced agent management with version control and environment tags, multi-language support with automatic detection, customizable voicemail handling, and shareable agent links for testing.
- feature major
Live Call Monitoring, Custom Dashboards, Built-in CRM, Colloquial Model, Expressive Mode
Major platform update introducing real-time call monitoring with live transcripts and scoring, custom dashboards for different teams, native CRM integration with Salesforce and HubSpot, and enhanced voice naturalness features.
- feature major
ChatGPT app, Dynamic voice speed, A/B testing, and more
Introduced ChatGPT integration for building voice agents, dynamic voice speed matching caller pace, and A/B testing capabilities for comparing agent performance.
- feature major
Live Call Monitoring, Custom Dashboards, Built-in CRM, Colloquial Model, Expressive Mode, and more
Retell AI launched five major features including real-time call monitoring, CRM integrations with Salesforce and HubSpot, customizable dashboards, and improved voice naturalness through Colloquial and Expressive modes.
- feature major
ChatGPT app, Dynamic voice speed, A/B testing, and more
Launched ChatGPT integration for building voice agents, dynamic voice speed matching caller pace, and A/B testing functionality for agent optimization.
- feature major
Agent Versioning 2.0, Granular Multilingual, Custom Voicemail, Voice Orb, and more
Released comprehensive agent management system with version control, multi-language support with automatic detection, and enhanced voicemail handling capabilities.
- feature major
Live Call Monitoring, Custom Dashboards, Built-in CRM, Colloquial Model, Expressive Mode, and more
Major platform update introducing real-time call monitoring, customizable dashboards, native CRM integration with Salesforce/HubSpot, and enhanced voice models for more natural conversations.
- feature major
ChatGPT app, Dynamic voice speed, A/B testing, and more
Launched ChatGPT integration for building voice agents, dynamic voice speed matching caller pace, and A/B testing capabilities for comparing agent performance.
- feature major
Agent Versioning 2.0, Granular Multilingual, Custom Voicemail, Voice Orb, and more
Released enhanced agent versioning with staging/production environments, granular multilingual support with automatic language detection, and custom voicemail handling capabilities.
- feature major
Live Call Monitoring, Custom Dashboards, Built-in CRM, Colloquial Model, Expressive Mode, and more
Major platform update introducing real-time call monitoring, customizable dashboards, native CRM integration with Salesforce/HubSpot, and enhanced voice agent capabilities with colloquial phrasing and expressive delivery modes.
- feature major
Conductor, higher free-tier token limits, and more
Launched Conductor, an AI copilot for building and maintaining voice agents with simulation testing and automated change validation. Increased free LLM token allowance to 4,000 tokens per agent.
- feature major
Live Call Monitoring, Custom Dashboards, Built-in CRM, Colloquial Model, Expressive Mode, and more
Major platform update including real-time call monitoring, custom dashboards for different teams, native CRM integration with Salesforce and HubSpot, and enhanced voice models for more natural conversations.
- feature major
ChatGPT app, Dynamic voice speed, A/B testing, and more
Introduced ChatGPT app for building voice agents, dynamic voice speed that adapts to caller pace, and A/B testing capabilities for splitting call traffic across multiple agents.
- feature major
ChatGPT app, Dynamic voice speed, A/B testing, and more
Launched ChatGPT app for building voice agents, dynamic voice speed that adapts to caller pace, and A/B testing for splitting call traffic across multiple agents.
- feature major
AI QA Analyst, Custom Alert Notifications, Node Search, and everything else from this month
Introduced AI QA Analyst for automatic call review and feedback, custom alerting system for monitoring agent performance, and conversation flow node search functionality.
- feature major
Agent Guardrails, Webhook Testing, Auto-Failover, Billing Transparency & more
Added safety guardrails to block harmful content and jailbreaks, webhook testing tools, global node return paths, and billing transparency improvements with separate TTS line items.
- feature major
ChatGPT app, Dynamic voice speed, A/B testing, and more
Retell AI launched a ChatGPT app for building voice agents, dynamic voice speed that adapts to caller pace, and A/B testing capabilities for splitting call traffic across multiple agents.
- feature major
ChatGPT app, Dynamic voice speed, A/B testing, and more
Retell AI launched a ChatGPT app for building voice agents, dynamic voice speed matching caller pace, and A/B testing for splitting call traffic across multiple agents.
- feature major
ChatGPT app, Dynamic voice speed, A/B testing, and more
Retell AI launched a ChatGPT GPT app for building and deploying AI voice agents, introduced dynamic voice speed that adapts to caller pace, and added A/B testing to split call traffic across multiple agents. Additional platform upgrades include ElevenLabs v3 voice support, webhook event controls, and data retention settings.