Hello Patient vs tl;dv
Which Customer Support AI tool is better in 2026?
Hello Patient
Conversational AI for healthcare's front door across voice, text and chat
tl;dv
AI meeting notetaker for Zoom, Google Meet, and Teams
Side-by-side
Hello Patient is the more established option (raised $22.5M), but tl;dv is cheaper to start.
| Metric | Hello Patient | tl;dv |
|---|---|---|
| Taglinei | Conversational AI for healthcare's front door across voice, text and chat | AI meeting notetaker for Zoom, Google Meet, and Teams |
| Foundedi | 2023 | 2020🏆 |
| HQi | San Francisco, US | Munich, DE |
| Employeesi | 11-50 | 51-100🏆 |
| Neuron scorei | 65 | 78🏆 |
| Total fundingi | $22.5M🏆 | $4.5M |
| Latest roundi | Series A | Seed · Jun 2022 |
| Valuationi | — | —🏆 |
| Cheapest paid plani | Pricing not disclosed | —🏆 |
| Free plani | ✓ | ✓ Free |
| Free triali | ✓ | ✗ |
| Top tier pricei | Pricing not disclosed | — |
| Pricing summaryi | Free | 1 published plans |
| Categoriesi |
Capability matrix
Developer-facing capabilities and access signals for Hello Patient and tl;dv.
| Capability | Hello Patient | tl;dv |
|---|---|---|
| MCP support | ✗ | ✗ |
| Public API | ✓ | ✓ |
| Webhooks | ✗ | ✓ |
| OAuth 2.0 | ✗ | ✓ |
| SDK languages | — | 1 (rest) |
| Free plan | ✓ | ✓ |
| Free trial | ✓ | ✗ |
| Verified | ✗ | ✗ |
| Active deal | ✗ | ✓ |
🟢 Strengths of Hello Patient
- Has raised more capital ($22.5M vs $4.5M)
- Offers a free trial
- Newer company (2023)
🔵 Strengths of tl;dv
- Higher Neuron score (78 vs 65)
- Lower starting price ($18/mo)
- More mature (2020)
Which should you choose?
Choose tl;dv if price matters most — it starts at Free · From $18/mo, which is friendlier for teams watching burn. Both AI Customer Support tools ship core features, so the cost delta often decides it for small teams and solo operators.
Choose Hello Patient if you want the most established option — it has raised $22.5M, suggesting more runway for enterprise features, support, and long-term roadmap. For mission-critical workflows or larger teams, that stability often outweighs a lower monthly price.
💸 Deals
tl;dv free plan — unlimited meeting recordings
tl;dv free plan offers unlimited recording and transcription of Zoom, Google Meet, and Teams calls in 30+ languages.
Frequently asked questions
Hello Patient vs tl;dv — which is better?
It depends on your priority. Hello Patient has raised more capital and is the more established option; tl;dv is cheaper to start. See the side-by-side table above.
Is Hello Patient cheaper than tl;dv?
No — tl;dv's cheapest paid plan is Free, while Hello Patient's is Free.
Do Hello Patient and tl;dv offer free plans?
Hello Patient: Yes, has a free plan. tl;dv: Yes, has a free plan.
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